Meet the team

We bring together experts from the worlds of online communities, social science, market research, operations, technology and design to work with clients to meet their needs and create productive communities for research, engagement and collaboration. Meet some of our team.

• Graham Brown

  Client Management and Research

  

  Graham joined Caucus from sister company Opinion Leader (part of Chime Communications plc) where he was a director of research. Graham is responsible for client relationships and for the quality and delivery of projects.

  Graham has been involved in the research industry for over ten years and has conducted numerous projects with senior stakeholders, customers and employees across a broad range of sectors. Previous clients have included BAE Systems, British Airways, BT, BUPA, Carbon Trust, Defra, Department of Culture, Media and Sport, Department of Health, KPMG, Ofcom, Ofgem, Pepsico Royal Mail, Sainsbury’s and Thames Water.

  Graham holds an MSc in Psychological Research Methods from the University of Strathclyde.

• Crystal Evans

  Communities and Research

  

  Crystal has a research and consulting background with specialist expertise in online approaches and community management having worked extensively both agency and client side.

  Developing her academic passion for communication, she joined Cape Consulting where she applied Reichheld’s concept of gleaning insights at customers’ moments of truth in her Customer Loyalty focused projects for leading financial and consumer sector clients in the FTSE 100.

  Subsequently, Crystal took up a business development position with Resources Group, advancing their research offering across Asia Pacific and the Middle East.

  Returning to the UK, she gained her first true insight into the advantages of digital research over traditional methods whilst at News Hour with BBC’s World Service. Spurred by the potential of Web 2.0 as a consumer engagement tool, she joined BuzzBack Market Research working in both London and New York, specialising in online research techniques and conducting numerous online projects for international FMCG companies including GSK, Alberto Culver, VO5, Nokia, BP, General Mills and Diageo.

  Crystal graduated from Royal Holloway College, University of London in English Literature BA with Honours.

• Stephen Tallett

  Community Design and Creative

  

  Stephen oversees the design and build of communities to ensure they meet client needs and provide a compelling experience for community members.

  Stephen has a background in digital and social media and prior to Caucus helped design and lead the delivery of psychology-based social networking and personalisation solutions for online communities and client sites for Synature, an online marketing company. Earlier, he worked as Research and Marketing Manager for the electronic media division of Ambient Plc, a provider of media service solutions.

  At Caucus, Stephen has designed and implemented communities and run real-time online events for clients including the Department for Culture Media and Sport’s Government Olympic Executive, the Department of Health, the Chartered Society of Physiotherapy, the Prime Minister’s Commission on the Future of Nursing and Midwifery, and Channel 4.

  Stephen holds a BSc (Hons) in Economics from City University and a PhD and an MSc in Social Psychology from the University of Surrey.

• Patrick Jolin

  Technology

  

  Patrick is responsible for overseeing and directing the development of the CaucusWorld platform and ensures that evolution of the platform continues according to client specific requests and new market requirements.

  Working closely with clients, Patrick ensures that we fully understand define all platform expectations which are then planned and delivered in a timely and cost effective manner.

  Patrick has worked on the delivery of technology solutions for over 20 years and has an extensive background in project and programme management within a variety of technology based industries (such as multimedia content delivery, CRM, telcoms and triple play services).

• Tom Gates

  Operations

  

  Tom and his team are responsible for the day to day operational management of our community platform.

  Tom has managed the support, development and release of bespoke software solutions in a variety of sectors including FMCG, media and pharmaceuticals where he has worked with clients such as InBev, United Biscuits, BSkyB and Pfizer to name a few.

Next: Our clients…

Sidebar

• Examples of our work

  

  Channel 4 Learn more

• CaucusWorld Video Tour

  

  See CaucusWorld in action

• • First time I did anything like this – it was great!

  • Excellent structure and kept moving on to get into a variety of topics.

  • Great fun, wish I’d had the opportunity to do it a year ago.

  • It is very satisfying to have had some input and I have much enjoyed being involved.

  • It has been a rewarding experience, and satisfying to see comments taken aboard.

  • Great to be involved and see things developing in 'real time'!

  • I really enjoyed this as my first forum.

  • The forum was open and relaxed.

  What users are saying about CaucusWorld